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Flying with Animals

The following lists the policy and procedures for travelling aboard our helicopters with animals. All animals fall under this policy regardless of whether they are a “trained service animal”, an “emotional support animal” or a pet.

Title 14 of the Code of Federal Regulations, part 382.117 states in part that we:

“must permit the service animal to accompany the passenger with a disability at any seat in which the passenger sits, unless the animal obstructs an aisle or other area that must remain unobstructed to facilitate an emergency evacuation.”

All helicopter seats are exit row and aisle seating.  For this reason, many helicopter operators have instituted a complete ban on animals in the cabin.  IEX Helicopters will allow animals with the following restrictions which are necessary to fully protect passengers and promote the safe operation of the aircraft.  In order to manage animals who may become stressed or traumatized by the noisy environment of the helicopter, and to prevent unwanted access to flight controls, we cannot accommodate un-restrained animals in the cabin.

We will allow passengers to transport animals less than 25 pounds in the cabin on your lap, in middle seats only, in a pet carrier not to exceed the following dimensions: length 24”, by width 16” and height 18”.  All other animals can be transported in a carrier in the baggage compartment of the aircraft. All companion animals must comply with this policy regardless of whether they are a “trained service animal”, an “emotional support animal” or a “pet”.

We will not transport the following animals:

Hedgehogs, Ferrets, Insects, Rodents, Snakes, Spiders, Sugar Gliders, Reptiles, Amphibians, Goats, non-household birds (farm poultry, waterfowl, game birds, birds of prey), or animals with tusks, horns or hoofs.

We continue to support the rights of all our customers, however reasonable restriction which ensure the safety of your flight must always come first. Our priority at IEX Helicopters is the safety of our guests, staff and the safety of our aircraft in flight.