Frequently Asked Questions
What is your luggage policy?
We guarantee 25 lbs of luggage per guest, however, if there is space available we will do our best to accommodate all excess baggage. Maximum luggage dimensions allowed are H22” x W9” x L18”
Can I book a private flight to Catalina Island?
How long does it take to fly to Catalina Island?
Long Beach to Avalon – 15 minutes
San Pedro to Avalon – 16 minutes
Orange County to Avalon – 20 minutes
Burbank to Avalon – 30 minutes
LAX to Avalon – 25 minutes
Santa Monica to Avalon – 24 minutes
San Diego to Avalon – 40 minutes
Palm Springs to Avalon – 55 minutes
Do you fly to Catalina Island at night?
Can I fly the helicopter?
How do I get to town after I land on Catalina Island?
Can I bring my coolers for camping on our flight?
We cannot guarantee accommodating coolers, due to our 25lb p.p. baggage policy. No ice or liquids are allowed while transporting a cooler. Maximum cooler dimensions allowed are H22” x W9” x L18”
How many guests can a helicopter accommodate?
Sikorsky S76 – 9 guests
A-Star – 6 guests
JetRanger – 4 guests
If we fly to Catalina Island will we fly around the island as well?
What do I need to bring with me when I check in?
If your payment was completed in advance, all we need is a valid ID. Please also remember to watch our safety video prior to arrival. You may find it at the bottom of this page.
What is your pet policy?
Animals less than 25 lbs. may be transported in the cabin on your lap, in middle seats only, in a pet carrier not to exceed the following dimensions: length 24”, by width 16” and height 18”. All other animals can be transported in a carrier in the baggage compartment of the aircraft. All companion animals must comply with this policy regardless of whether they are a “trained service animal”, an “emotional support animal” or a “pet”. Click here to read the full policy.
IEX Helicopters Safety Briefing
Still got questions? Drop us a note!
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