IEX STORY

Over 30 years ago…

Island Express started its business as Catalina Island’s first exclusive helicopter, transportation company.  Opening Island Express with 1 helicopter, a private Catalina Island Heliport and a small startup staff, it is testimony to our founding company’s passion and dedication that has brought us to where we are today.

WE ARE IEX HELICOPTERS

Evolving with today’s helicopter transportation needs, while providing our guests with exceptional customer experiences.

Our long standing reputation of superior customer service, reliability and always keeping safety as our top priority, allows us to proudly be Southern California’s go to company for helicopter transportation.

IEX Leadership

  • Melissa Martinez
    Melissa Martinez Guest Relations Team Lead
  • Heraclio Hernandez
    Heraclio Hernandez Ground Support Supervisor
  • Gloria Correa Alcala
    Gloria Correa Alcala Director of Sales and Marketing
  • Ryan Groeger
    Ryan Groeger Director of Maintenance
  • Pete Ruiz
    Pete Ruiz Ground Support Manager
  • Ara Zobayan
    Ara Zobayan Chief Pilot
  • Phil Di Fiore
    Phil Di Fiore President
  • Whitney Bagge
    Whitney Bagge Vice President
  • Gordy Cox
    Gordy Cox Director of Operations

IEX Team

Our highly experienced, dedicated, team members pull together their unique talents every single day to make sure your IEX-experience goes beyond your expectations.
iex-team

IEX Partnership Alliance

Our Partnership Alliance is comprised of industry leaders within the Hotels, Transportation and Tours industry.  Each blending their unique and diverse specialty to our business, creating new and exciting opportunities for all of our guests.   Our Partnership Alliance provides incentive programs to enhance and support your business.  With dedicated booking systems, exclusive sales tools and promotions, marketing/ social media support, and so much more.

To find out more of how your business can be a part of the IEX Partnership Alliance, please click here

Community Groups and Industry associations we are affiliated with

IEX Kinship

IEX Helicopters is dedicated, and proud active members of our local community groups and industry affiliates.

We are also advocates of small business and believe in partnering and recommending local businesses that share our same goals and vision. Although we cannot guarantee any work done by them, we do enjoy their services and hope you do too.

IEX Pre Flight FAQs

Can I book online?

Not at this time, to make a reservation please call Guest Relations at 310-510-2525.  You may also click on Request A Flight during business after hours or when phone volume is high, we will contact you to book your flight.

What is your cancellation policy?

We understand that travel plans may change, please call us 24hrs before your flight or 72 hours before a charter.  Cancellations after our policy time will be charged the full amount of your booked flight or charter.

How much luggage can I bring?

Our baggage allowance is 25lbs per person, we cannot guarantee baggage that is heavier than 25lbs.  We are subject to the same hazardous material requirements as airlines, NO aerosols, flammable or corrosive liquids.  No fire arms allowed except with prior approval.

Is there a weight limit?

We are required to complete weight and balance calculations for all aircraft.  Therefore, we do have weight and size limits which vary depending upon the aircraft we are using and how many passengers are on each flight.

Can I bring my pet?

A small dog or cat that is under 25lbs, in an airline approved carrier, may travel in the aircraft luggage compartment.  Registered service animals are allowed in cabin at no additional charge.  Emotional Support Animals, (ESA’s) are allowed to travel for free as long as they meet our “Emotional Support Animal Policy”, contact guest relations for more details.

Can I park my car overnight?

All heliport locations have overnight parking, prices and parking procedures will vary.  Please contact Guest Relation for heliport location parking policies.

What happens if I’m late or miss my flight?

Unfortunately, due to our cost associated with operating aircraft you will be charged in full if you are late and miss your flight.

Why do I need to be there 30 mins before check in?

All flights have a 30min. check-in prior to your flight.  The 30min. check-in allows us to perform all the necessary check-in procedures that are required from the FAA.  If you are late to your check-in time, you could miss your flight and will be charged for the full flight.

What happens if weather delays our flight?

We are not responsible for adverse elements beyond our control, i.e.: weather or mechanical breakdown. We do our best to depart when conditions have improved, keeping in mind safety first.  If in fact conditions beyond our control do not improve, we will cancel flights and refund your airfare without any penalties.